Michelle listened. I was selling my parents’ house. This was very emotional for me. She sat down and listened. It really made the difference. The fact that she listened and responded, I can tell you that I contacted 3 other Realtors by Internet, 3 other Realtors who were rated really well in San Jose. However, none of them got back to me. Michelle Carr Crowe got back to me within the hour. I was amazed. She checked in with me. She called and kept on top of everything. She was wonderful to work with.